General Information

Clubhouse & Recreation areas


Dogs are permitted in the Enclave and Vista Townhomes areas, but Osceola County has a leash policy which means they must be on a leash at all times. Owners must pick up messes immediately.

Animals are not permitted in the Ventura (Condo) buildings, Ventura grounds, Clubhouse or any recreation areas.

Service Animals are permitted as required by law. Other animals may be permitted in or around the Clubhouse area but only with the prior approval of the board.

A Dog Park is located next to the basketball courts.

Outdoor activities

Equipment for the outside activities are available from the Welcome Centre. There is no charge for using the equipment, but a small deposit is required at check out to insure against damage or loss.

The cost of replacing any item that is lost, broken, damaged or removed by any member or guest shall be charged.

Lights on the tennis, basketball & volleyball courts will be turned off after use.

Please relinquish the court after 3 hours play if anyone else is waiting.

Do not lean or climb on any nets


Movies are shown daily from a wide choice

Requests for particular titles & times can be made in the Welcome Center.

DVD Kiosk & ATM machine

These are situated in the games room.

The DVD kiosk holds 110 discs & is operated by using a credit card,

The ATM machine takes all major credit/debit cards

Games room

A variety of coin operated games are available

  • 12 video games
  • 1 football game
  • 2 pool tables

Ping pong

Tables are located at the pool deck covered area. Equipment is available from the Welcome Center.


Please be aware not all local food delivery firms are allowed into the resort. This is due to them continually dropping flyers in doorways, which is against resort rules. If in doubt please ask at the Welcome Centre.

Operating Hours

Facility Times
Sundry Shop Monday-Sunday 8.00am-7.00pm
Fitness Centre Monday-Sunday 6.30am-10.00pm
Swimming Pool Monday-Sunday 8.00am-10.00pm
Tennis Courts Monday-Sunday 8.00am-10.00pm
Basketball Court Monday-Sunday 8.00am-10.00pm
Volleyball Court Monday-Sunday 8.00am-10.00pm
Games Room Monday-Sunday 8.00am-10.00pm
Putting Green Monday-Sunday 8.00am-10.00pm

Please note : the slide has different opening hours depending upon season The pool area must be vacated if very bad weather is expected & will not re-open for a half hour after the weather clears. This closure is at the sole discretion of the Resort Manager

Sundry Shop

The Sundry Shop carries a multitude of items for your convenience:

  • Fresh coffee
  • Donuts
  • Juices
  • Sodas
  • Milk
  • Candy bars & snacks
  • Ice creams
  • Newspapers (US and UK)
  • Suntan products
  • Hot Dogs
  • Freshly prepared hot meals & sandwiches
  • Draft & bottled beers plus a choice of wines
  • Ice
  • Popcorn
  • Dry Goods
  • Paper Products
  • Basic Toiletries

Windsor Hills Community TV channel

The Windsor Hills Community TV channel is shown on TV channel 733 in your vacation home

Welcome Centre

The Welcome Centre is open 8.00am -10.00pm daily.

Please note: On your first arrival at the resort, guests must show their rental voucher and photo ID to our security officers. They will then issue a parking pass which also contains the code to allow you access into the pool and clubhouse areas.

amenities/resortinformation.txt · Last modified: 2017/09/26 22:25 by windsorhillsk